Not having parties because of COVID, no worries, we can do contactless delivery and you can have a fun night with friends/family. Just ask us how and we would love to share.
WHAT’S INCLUDED?
We provide slumber stations that include themed A-frame tents in high-quality fabric, hypoallergenic twin air mattress, freshly laundered sheets with soft top blanket, tray table, lantern, fairy lights, and bunting/garland. Services include rental, delivery, assembly, styling, and collection of the agreed-upon number of stations.
WHEN IS PAYMENT REQUIRED?
We require a non-refunable $200 deposit to reserve your party. The remaining balance will be paid 24 hr prior to setup. Party may be cancelled if remaining balance is not paid 24 hr prior. We accept Venmo, Cash app, Zelle and Cash. We will discuss your payment preference during our initial call.
HOW MUCH SPACE IS NEEDED?
Each tent requires a minimum of 84” x 48” ( with trays placed in front of tents). We can arrange tents in many configurations depending on your space.
HOW ARE FURNISHINGS CLEANED?
All our materials are thoroughly washed and disinfected after each party to follow the CDC guidelines. During in-home visits face masks will be worn.
ARE PILLOWS PROVIDED?
For hygienic reasons, we do not provide pillows. We recommend that all guest bring their own pillows to sleep on.
WHAT IS THE HIRE PERIOD?
Standard hire times are 8am-5pm for delivery and setup ( or pre-determined time). Setup will take 1-3 hours on average and collection time will be no later than noon the next day. Times vary depending on number of stations.
WHAT IS THE CANCELLATION POLICY?
For cancellations, a minimum of 14 days notice must be provided for refund of any additional payments toward reservation (excluding $200 non-refundable deposit. To request a change of date for your event a minimum of 7 days must be provided. A change of date will be based on the availability of the preferred date. An initial $100 deposit will be transferred to new date.
WHAT ARE THE TERMS AND CONDITIONS?
Please See Below
TERMS AND CONDITIONS
All bookings require a $200 non-refundable deposit at the time of booking with the full balance to be paid 24 hr prior to the event date. *Party may be deemed canceled if payment is not received 24 hr prior to setup.
If the customer requests to change the date of their event, a minimum of 7 days notice must be given. The customer’s request can then be granted provided that their new preferred date is available. We do not offer refunds if number of guests change, lack of space for hired equipment, or cancellation, as the equipment has been held for your event and affects other bookings. (Parties can be rescheduled for up to 7 months after initial party date if deemed canceled due to COVID)
We are able to set up at Hotels and Apartment Complexes, but due to equipment restrictions on elevators and stairs, we require a non-refundable $75 deposit for all hotels and apartments not located on the first floor.
When setting up in hotels an additional $150 refundable deposit is required during time of booking. Your deposit will be refunded the same method paid after Tentastic equipment is picked up the following day.
Non-refundable $50 delivery/setup fee is applied to all party locations. *Bell Tent delivery/ setup fee differ based on location and time needed to complete set up
(Party is subject to cancellation if space does not meet terms and conditions upon arrival)
We reserve the right to forfeit your booking upon arrival if we feel that hired equipment may be compromised or damaged due to unsanitary living conditions. NO refunds will be issued.
All quotes are for an 8-20 hour hire period unless otherwise arranged between both the business and the customer.
Period of hire- the equipment will be set up in the morning/afternoon on the day of the event and collected by 12pm the following day.
Set up times- standard set up time is 8 am-6 pm. Customer will allot Tentastic 1-4 hours for setup (predetermined time can be established between Tentastic and customer). Additional setup time is needed for larger parties.
Pickup - if the equipment is not available for pickup before 12pm the day following the event Tentastic reserves the right to charge the hirer for extra usage, pro rata to the daily rate.
Acceptance of delivery- the hirer is responsible for being present to accept delivery of the equipment.
We require “NO CONTACT SETUPS”. No bystanders in the room during setup. The customer will be given First Look at conclusion of setup.
Condition of equipment- the hirer is responsible for checking the quantity and condition of hired items against the invoice upon delivery and should contact the business immediately to advise of any discrepancies or damage discovered. Notice after the event will not be considered valid and the hirer will be liable for any shortage or damage not reported.
Setup of the equipment- setup and breakdown are included with the booking. We only ask that the hirer indicates the location of assembly. All furniture, clutter, and debris will be removed by hirer prior to setup time. We will not move any furniture or cleanup before or after delivery and collection.
Damage- the hirer is responsible for the costs of repairs to or replacement of equipment and/or hired items damaged or lost during hired period.
No eating or drinking in tents. Breakfast trays are provided for this purpose.
No markers, paint, or slime and gum are to be used inside tents, as these things will stain linen.
Absolutely NO PETS allowed on hired equipment.
Liability- the business will not be liable for any claim for personal injury, death, loss or damage to any persons or property however caused. The business will take every care and the hirer acknowledges that much of the equipment hired is of flammable nature and will ensure that no lighters, matches or open flames are allowed in the vicinity.-refundable
